Meet the E-rehab Team
The people behind your marketing: physical therapy specialists who will know your practice by name. No account-manager roulette, no ticket numbers pretending to be people.
98% of support interactions rated positive,
ticket by ticket, by our clients.
Founder
David Straight, PT, DPT
A physical therapist who owned a private practice, lived the marketing problem, and built E-rehab in 2003 to solve it. David still runs the company and still takes the first call with every prospective client: a working conversation about your market and your numbers, not a pitch.
Why a PT owner changes everything downstream:
Fortune 50 programmer, Co-Founder
John Mason
A Fortune 50 network engineer and programmer who co-founded E-rehab with David in 2003 and built the technology the whole system runs on. While David brought the clinic owner’s problem, John brought the engineering to solve it at scale: the platform behind 5,000+ physical therapy websites, the review and email systems front offices run in minutes a day, and the tracking that reports calls and appointment requests instead of vanity numbers. Twenty years later he still runs the technical side, which is why a client’s “can you change this on my site” lands with someone who built the site.
Why a PT owner changes everything downstream:
The Support and Production Team
Behind David is the team that builds, writes, posts, and answers: 18 specialists and coders who work on physical therapy practices and nothing else.
They’re the reason a client emails about a website change and gets a person who already knows their practice, and the reason 98% of support interactions come back rated positive.
Our Core Values
1. We do the work.
Our clients hired us so marketing could come off their plate, so we carry it. We show up every month, we own what we deliver, and when something misses the mark, we make it right.
2. We serve the right practices well.
Physical therapy private practices are who we understand and who we can help most. We choose clients we can champion, then pour ourselves into those relationships.
3. We’ve sat in your chair.
We’re clinicians and former practice owners. We know what it takes to keep a schedule full, and we treat every client’s practice like it’s our own.
4. We tell the truth.
Owners get our honest assessment of what’s working, what isn’t, and what their practice actually needs. We’d rather earn lasting trust than win a single sale.
5. We build what lasts.
Patients find clinics through search, reviews, and word of mouth. We master those fundamentals, add new tools once they’ve proven themselves, and keep the systems working year after year.
6. We teach what we know.
We speak, publish, and research so owners can make better decisions, whether or not they ever hire us. A smarter profession is better for everyone in it.
7. We take care of our own.
Our team’s health, time, and lives outside work matter to us. We keep workloads sustainable and protect real time off, because people who are well do their best work for our clients.
What It’s Like to Work With Us
You’ll know our names.
Five scheduled calls with real humans in your first month, and the same team after launch.
We’ll know your practice.
Your services, your town, your voice. Not a ticket queue.
Speed is the culture.
Websites live in 45 to 60 days. Questions answered in plain words.
Talk to the Team,
Starting at the Top
Your first conversation is with David. Bring your questions and your numbers. No pressure, no jargon.
OR CALL NOW: (800) 468-5161
